I've been a happy Kraken user for the past couple of years now but I decided recently that I should probably open a couple of more accounts as backups just incase one of them gets hacked or runs into technical difficulties and I can't trade for a few days. When I signed up with Kraken a few years ago, I think the whole process just took a day or two between me filling in the forms and the account getting approved. Right after Christmas I signed up with both Bitstamp and Bitfinex, which is about 6 weeks ago, but I still haven't heard a thing back from either of them. This despite the fact that it took me about half a day to sign-up because of all the KYC and AML requirements I had to fulfill.
Are these wait times normal? Should I email them again just to check if my application was lost?
Are these wait times normal? Should I email them again just to check if my application was lost?