Bitstarz Won't Verify Docs/Account Prior to Deposit

N

neet

Member
See Bitstarz chat below - Is this normal? I have always verified my account prior to depositing with every other casino yet Bitstarz won't do it? Also why is there a fee for Visa and Mastercard deposits? I've played at literally hundreds and have never copped that. I know the rep is active on here so would like to get his insight.

Hi can u verify my documents prior to deposit?

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Jarvis 05:15

Hang on, let me put you in contact with a real support hero!

You have been transferred to: Andrew.

Andrew 05:16

we only verify them after we ask for them after a withdrawal unfortunately
 
J

joker

Member
Hmm, any chance to provide some really detailed information about the issue? What you've posted so far doesn't say much tbh..

Thanks.
 
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